"You never get a second chance to make a first impression. But remember that the first impression is not the last chance to make a good impression." - Unknown
Do your people realize that their telephone interactions with potential or existing clients are at the front line of your business?
Since these interchanges create first impressions as well as reveal your organization's culture, they can boost or blunt your reputation and revenue.
Make even a small company look large by the way your people handle the telephone. Acquire productive and service-oriented telephone skills consistent with international standards and discover how to win new clients and keep existing ones.
Your Workshop Trainer
Dina H. Loomis, DTM and AICI CIC President & CEO
A woman whose life has been transformed by the power of speech. She is also a woman of many “firsts.”
Date and Time:
May 10, 2019 1:30 P.M. - 5:30 P.M.
Venue:
Astoria Plaza, J. Escriva Drive Ortigas Center, Pasig City
