Problem Solving and Decision Making

This is a hard hitting, hands-on, two-day workshop designed to equip the participants with the practical skills to diagnose a problem correctly, choose the best solution from different options, anticipate consequences of an action taken, and use other modalities to reach the most effective decisions.


At the end of the two-day workshop, the participants will be able to: 

1. Differentiate perceived causes/effects/symptoms from real causes of a stated problem;

2. Identify the different types of problems existing in the workplace;

3. Identify the specific steps in analyzing a stated problem;

4. Use different steps in rational decision making;

5. Pinpoint potential problems arising from a chosen course of action;

6. Use the different steps in creative problem solving as an alternative as well as a complementary technique for more effectiveness.

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